In September 2020 we sold 51 properties for people in North Somerset. That’s a record – not just for us, but for any single agent in the county. And more than any agency has done for more than ten years.
To put that figure into perspective, according to the latest data and analysis from NAEA Propertymark an average of 14 sales was agreed per branch by estate agents across the country in September 2020 – the highest recorded since August 2006.
How did we achieve this? Hard work and a dedication to good customer service. And a fairer transparent fee structure. And ten experienced local agents and back up staff.
Customer service is at the heart of what we do. If our customers are happy, we’re happy. And by the 5-star reviews we get on Trustpilot we seem to be hitting the mark. To date 170 kind people have taken the time to write about how satisfied they are with the service they received. here are just a couple:
Friendly, efficient and worth every penny of the fee. The whole process was well organised and easy. Definitely recommend HouseFox.
|HouseFox were a pleasure to deal with during our house move. They are a very professional agent who have provided an exceptional service and dealt with our questions and queries thoroughly and efficiently. Highly recommended!|
Our customer reviews have made us the highest rated estate agent in North Somerset. This was reflected in the Zoopla sponsored ESTAS customer service awards where we won best in county and silver in the South West category for Bristol, Dorset and Somerset. We’ve also been listed as “Excellent” in the Best Estate Agent guide for the second year running.
Fairer transparent fee structure
When we created House Fox Estate Agents we wanted to create a fee structure that was open, honest and good value for our sellers. We didn’t want to charge commission based on the value of the property. After all, it takes the same amount of work to sell a maisonette as it does a mansion. So why should sellers pay more? Our vendors know exactly what they will pay, and when, right from the start.
Our fee structure saves vendors thousands. For example, our fee for selling an average priced house in North Somerset saves the seller over £3,000 against the 1.25% commission a high street agent would charge. That’s the price of a bathroom suite, or new carpets and curtains for their new home!
Take a look at our fees page to see how much you could save.
Experienced local agents
It’s our policy to employ local agents who have many years experience in estate agency. They know their areas inside out. The know the reputation of the schools, the location of the facilities and shops and the proximity of commuter routes. All viewings are accompanied by our agents, so they’ll be on hand to answer questions and smooth out misconceptions, should any arise.
Most importantly they know the right current value of your home, so it will sell in the quickest time possible without having to ask the seller to reduce the asking cost. Some estate agents will deliberately set high, unrealistic, valuations to win an instruction to list knowing that if the house doesn’t sell in a couple of months, and it almost certainly won’t, they can ask the seller to reduce the price. But by this time, they’ve tied the seller in to an 18 week contract.
We don’t do this at House Fox. We are committed to transparent and honest estate agency practices. Our normal contract period is just eight weeks, with no back-end notice periods. We are also happy to negotiate contracts form as little as one month. And we have never knowingly over-valued a property to get an instruction. We believe that accurate pricing is the key to achieving a quick sale. This is borne out by our record of achieving an average of 97% of asking prices. At the time of writing, this is the highest percentage in North Somerset.
Here to help
Our agents are backed up by a team of negotiators, mortgage advisors, and clerical staff at our offices in Worle. So we’ll never be out when you call, unlike one-man agencies, and we’re always happy to help and advise. So if you are interested in selling a property in North Somerset call us for a no obligation chat. We’re here to help, and happy to talk.